Anja Arens: Professional service delivered with passion and expertise
In the fast-paced world of the golf industry, professional support and flexible management are becoming increasingly important. Anja Arens, an experienced DGV lecturer in management training and a long-standing expert in club administration and management at PC CADDIE, has been successfully providing specialist consultancy and operational support to golf clubs for eight years. As a former managing director of PC CADDIE, she has a thorough understanding of the needs of golf club secretariats and is therefore able to offer particularly efficient and effective assistance.
Many clubs today face the challenge of securing qualified staff at short notice. Anja Arens acts here as an external service provider, offering quick and sustainable solutions through consultancy and bespoke services. Her activities range from back-office functions, including bookkeeping, financial control and membership administration, to training new staff. The aim is to streamline processes, make optimal use of resources and strengthen the on-site teams. In doing so, she places particular emphasis on interpersonal interaction and teamwork, as the focus in golf is increasingly on the people on the course – for the customers.
“An outside perspective,” says Arens, is essential for identifying inefficient structures and redesigning processes. Her support is indispensable, particularly during transitional periods when a club is establishing new management or is short-staffed. She creates scope for industry-specific activities whilst ensuring continuity. Her experience shows that systematically clarifying processes and training new staff is crucial to ensuring long-term stability.
In addition to her work in golf clubs, Anja Arens is also active in management training programmes and draws on her expertise as a business mediator to resolve team conflicts efficiently. These skills, combined with her many years of experience in the PC CADDIE sector, make her a valuable partner for golf courses seeking to develop their organisation effectively. In an industry where professionalism and flexibility are becoming increasingly important, Anja Arens is a reliable partner who, with passion, expertise and an outside perspective, sets the course for a successful future.
