The most frequent update, maintenance and support services are already included in the annual maintenance fee. In addition, we offer permanent installation, programming, technical, support, or training services. We are flexible regarding the topics, content and duration, ready to adjust to your wishes and to make you an individual offer.
Single hour plus travel costs and expenses
Half-day package (4 hours) including traveling costs and package charges, and if applicable, overnight charges
One day package (8 hours) including traveling costs and package charges, and if applicable, overnight charges
New customer project service
Technical preparations: installation, data migration, setting up the software and printers; on-site: 2 days training and detail tuning, which does not include data maintenance work; including traveling costs and package charges, and if applicable, overnight charges
Technical preparations: installation, data migration, setting up the software and printers; on-site: 3 days training and detail tuning, which does not include data maintenance work; including traveling costs and package charges, and if applicable, overnight charges
Training laptops and projectors can be rented from us on daily rates. Premises, computer desks, electricity and internet connection are usually provided by the client. We will gladly discuss other alternatives as well.
Online training via PC CADDIE remote maintenance software¹
1 training session(3,5 h)
2 training sessions (2 x 3,5 h.)
Layout adjustments / Document service
Our layout specialists will gladly help to create printouts for score cards, letters and bills, also software plans for restaurant tables, locker cabinets and caddy boxes. The costs depend on the effort required, based on the regular hourly rate.
Annual billing service
The financial statements must be accurate and quickly created. Since this task typically only occurs once a year, relying on PC CADDIE service presents important advantages: the costs depend on the effort required, based on the regular hourly rate. On average, 2-3 hours of work are required for a billing cycle with checklists.
Data transfer from the intranet
In case of complete data loss, you can re-import the master data and the customer data from the intranet. We take over the agreements with the golf association, the re-import of the data, and the indexing of the databases.
Printers, scanners, webcams, virus scanners, cash registers, work stations: we will gladly set up the new hardware needed for the collaboration with PC CADDIE. Please contact us in advance regarding the hardware you want. An installation usually takes 30-90 minutes, amounting to a cost of € 50 - 150* / SFr. 80-270*.
Did you know that ... ?: if you obtain the printer through us, we can make sure in advance that the correct devices are ordered, ensuring a smooth integration with PC CADDIE. Please note that no layout adjustment is included in this offer; the adjustment will be calculated separately.
Transfer of the PC CADDIE database on a new server, setup the database paths on the workstations, system and speed testing. Duration and cost depend on the number of workstations: the estimation will be made after further consultations, based on our regular hourly rate.
We would be happy to make you an individual offer. Please follow this link for sending your request.
All service feature available for download
- Services prices EUR
- Services prices CHF
¹ These technical requirements must be checked in advance: the outgoing TCP 5500 port must be enabled (VNC), and you need a DSL connection.
* All prices are net prices and subject to value added tax at the statutory rate. The basic module is a prerequisite for installing an additional module or an extension; only this way we can guarantee the overall functionality of the software. We will gladly make you an offer.
Please consult our general terms and conditions, which you can view and download here: › Terms and Conditions, international or contact us for more details. PC CADDIE is a registered trademark and product of PC CADDIE AG, Switzerland. Errors and omissions excepted.