„PC CADDIE means working only with professionals – for both programming and support!“
Christine Schelch
Managing Director
Golf and Sportclub Fontana
„Flawless interface for hotels and accounting software, as well as for small administration tasks: PC CADDIE makes is all possible!“
Silke Spieske
Director
Steigenberger Golfhotel Treudelberg
„PC CADDIE allows us to work very quickly using a single program - this is the most important thing for us!“
Julia Nolte
Golf Operations Manager
Golfclub Eichenheim - Kitzbühel
„PC CADDIE’s functionalities meet all our demanding requirements!“
Ernst Tscherteu
Managing director
Golfclub Moosburg-Pörtschach
„PC CADDIE provides expert support and reliable data for business analysis.“
Berthold Apel
Managing director
Hamburger Golf-Club e.V.
„PC CADDIE offers a wide range of functionalities - it was able to fulfil all our requirements during the last years!“
Karsten Voß
Managing director
Gut Apeldör
„PC CADDIE meets our highest economic and organizational policies, and will continue to do this in the future.“
Ulrich Kastner
Board of directors
Clubhaus AG

The most frequent update, maintenance and support services are already included in the annual maintenance fee. In addition, we offer permanent installation, programming, technical, support, or training services. We are flexible regarding the topics, content and duration, ready to adjust to your wishes and to make you an individual offer.

Our offer

  On-site service

Single hour plus travel costs and expenses

Half-day package (4 hours) including traveling costs and package charges, and if applicable, overnight charges

One  day package (8 hours) including traveling costs and package charges, and if applicable, overnight charges

  New customer project service

Service 2+
Technical preparations: installation, data migration, setting up the software and printers; on-site: 2 days training and detail tuning, which does not include data maintenance work; including traveling costs and package charges, and if applicable, overnight charges

Service 3+
Technical preparations: installation, data migration, setting up the software and printers; on-site: 3 days training and detail tuning, which does not include data maintenance work; including traveling costs and package charges, and if applicable, overnight charges

  Training technique

Training laptops and projectors can be rented from us on daily rates. Premises, computer desks, electricity and internet connection are usually provided by the client. We will gladly discuss other alternatives as well.

  Online training via PC CADDIE remote maintenance software¹

Single hour

1 training session(3,5 h)

2 training sessions
(2 x 3,5 h.)

Advanced services¹

  Layout adjustments / Document service

Our layout specialists will gladly help to create printouts for score cards, letters and bills, also software plans for restaurant tables, locker cabinets and caddy boxes. The costs depend on the effort required, based on the regular hourly rate.

  Annual billing service

The financial statements must be accurate and quickly created. Since this task typically only occurs once a year, relying on PC CADDIE  service presents important advantages: the costs depend on the effort required, based on the regular hourly rate. On average, 2-3 hours of work are required for a billing cycle with checklists.

  Data transfer from the intranet

In case of complete data loss, you can re-import the master data and the customer data from the intranet. We take over the agreements with the golf association, the re-import of the data, and the indexing of the databases.

  Hardware setup

Printers, scanners, webcams, virus scanners, cash registers, work stations: we will gladly set up the new hardware needed for the collaboration with PC CADDIE. Please contact us in advance regarding the hardware you want. An installation usually takes 30-90 minutes, amounting to a cost of € 50 - 150* / SFr. 80-270*.
Did you know that ... ?: if you obtain the printer through us, we can make sure in advance that the correct devices are ordered, ensuring a smooth integration with PC CADDIE. Please note that no layout adjustment is included in this offer; the adjustment will be calculated separately.

  Server migration

Transfer of the PC CADDIE database on a new server, setup the database paths on the workstations, system and speed testing. Duration and cost depend on the number of workstations: the estimation will be made after further consultations, based on our regular hourly rate.

We would be happy to make you an individual offer. Please follow this link for sending your request.

All service feature available for download

¹ These technical requirements must be checked in advance: the outgoing TCP 5500 port must be enabled (VNC), and you need a DSL connection.

* All prices are net prices and subject to value added tax at the statutory rate. The basic module is a prerequisite for installing an additional module or an extension; only this way we can guarantee the overall functionality of the software. We will gladly make you an offer.

Please consult our general terms and conditions, which you can view and download here: › Terms and Conditions, international or contact us for more details. PC CADDIE is a registered trademark and product of PC CADDIE AG, Switzerland. Errors and omissions excepted.

PC CADDIE AG
Bachtelweg 3
6048 Horw/Luzern
Switzerland

Phone +41 41 5110600
Fax +41 41 5110699
email info (at) pccaddie.com

Support in Germany
Phone +49 2642 9854110
Fax +49 2642 9854199
email support (at) pccaddie.com 

Daily support hours
April-October 9 am - 9 pm
November-March 9 am - 6 pm

Remote Support

Contractual partner

PC CADDIE Service GmbH
Dieselstrasse 10
53424 Remagen
Germany

Phone +49 2642 9854110
Fax +49 2642 9854199
email info (at) pccaddie.com


PC CADDIE://online
GmbH & Co. KG

Stubber Weg 39
23847 Pölitz
Germany

Phone +49 2642 9854120
Fax +49 2642 9854169
email info (at) pccaddie-online.de

PC CADDIE AG
Bachtelweg 3
6048 Horw/Luzern
Switzerland

Phone +41 41 5110600
Fax +41 41 5110699
email info (at) pccaddie.com

Support in Austria
Phone +43 1 355667788
Fax +43 1 355667799
email support (at) pccaddie.at

Daily support hours
April-October 9 am - 9 pm
November-March 9 am - 6 pm

Remote Support

Contractual partner

PC CADDIE GmbH
Rudolf-von-Alt-Platz 1
1030 Vienna
Austria

Phone +43 13 55667788
Fax +43 13 55667799
email info (at) pccaddie.at


PC CADDIE://online
GmbH & Co. KG

Stubber Weg 39
23847 Pölitz
Germany

Phone +49 2642 9854120
Fax +49 2642 9854169
email info (at) pccaddie-online.de

PC CADDIE AG
Bachtelweg 3
6048 Horw/Luzern
Switzerland

Phone +41 41 5110600
Fax +41 41 5110699
email info (at) pccaddie.com

Support in Switzerland
Phone +41 41 5110600
Fax +41 41 5110699
email support (at) pccaddie.com

Daily support hours
April-October 9 am - 9 pm
November-March 9 am - 6 pm

Remote Support

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