Information on data protection

Scope of application
This privacy statement explains the nature, scope, and purpose of the collection and use of personal data by the responsible provider.

PC CADDIE AG
Bachtelweg 3
6048 Horw/Luzern
Switzerland

Phone +41 41 5110600
Fax +41 41 5110699

email info (at) pccaddie.com

of this website (from herein after referred to as “the offer").

The legal basis of data protection can be found in the German Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).

Access data / Server log files

The seller (or his provider) collects data on each access to the offer (so-called server log files). These access data include:

  • Name of the requested web page,
  • File,     
  • Date and time of access,     
  • Amount of data transferred,     
  • Notification of successful retrieval,     
  • Browser type and version,     
  • The operating system of the user,     
  • Referrer URL (previously visited page)    
  • IP address,    
  • The requesting provider.


The provider uses the data for statistical analysis, for the purpose of the operation, safety and optimization of the offer. However, the provider reserves the right to later check the log data, if there is reasonable suspicion of unlawful use based on concrete evidence.

Handling of personal data

Personal information is information that will help identify a person, i.e., data that can be traced back to a person. This includes the name, email address or telephone number. However, data on preferences, hobbies, memberships, or which web pages were viewed by someone, are also to be considered as personal data.

Personal data is only collected by the seller, used, and passed on, within legal boundaries, or if the user agrees to this.

Contacting the seller
While contacting the seller (for example via the contact form or email) the details of the user are stored in order to process the request, and for the case that follow-up questions may arise.

Comments and contributions

When users leave comments on the blog or other contributions, their IP addresses are stored. This is done for the safety of the provider, in case someone provides illegal content in their comments and contributions (insults, banned political propaganda, etc.). In this case, the provider may be held responsible for the comment or post, and is therefore interested in the identity of the author.

Comment subscriptions

The user can subscribe to the follow-up comments. The user will receive a confirmation email, to verify that he/she is the holder of the provided email address. The user can unsubscribe at any time. The confirmation email will contain references to this.

Newsletter

Our newsletter informs you about our company and our offers.

You can register to receive our newsletter. For this purpose, you must send us your email. You can choose to send us other information that assists in the optimization of the newsletter distribution. We assure you that we will not disclose your personal data to third parties.

When registering for the newsletter, we store your IP address and the date of the application. This storage serves solely for verifying that you are indeed the person who subscribed, and not a victim of a third party’s abuse, i.e., somebody else is using your email address and logs in without the knowledge of the person entitled to receive the newsletter.

You can cancel your newsletter subscription at any time by sending an email to support (at) pccaddie.com with the subject "Newsletter cancellation".

Integration of services and content provided by third parties
It is possible that this online offer contains third party content, such as YouTube videos, maps from Google Maps, RSS feeds, or graphics. The provider of such content (hereinafter referred to as "third party") considers the IP address of the user as being valid. The IP address allows them to send this content to the user’s browser. Thus, the IP address is required in order to present this content. We strive to use only content provided by third parties that are using the IP address only for this purpose. However, third parties can also save IP addresses, for example for statistical purposes, which is out of our control. If we are aware of this, we will also inform the user.

Cookies
Cookies are small files that enable the user to store specific information related to the device they used to access the site (PC, smartphone, etc.). They make the site more user-friendly, thus also helping the user (for example, with the storage of data-logs). On the other hand, they serve to capture the statistical data of a website’s usage, and the administrators can analyse this data in order to improve their offer. The user can accept or reject the use of cookies. Most browsers have the option of restricting or completely prevented the cookies. Note, however, that not using cookies, or restricting them, may limit the overall usage of the site and, in particular, its user friendliness.

You can find out more on how to manage the cookies from American providers http://www.aboutads.info/choices or from EU providers http://www.youronlinechoices.com/uk/your-ad-choices.

Piwik

This offer uses Piwik, an open-source software for statistical analysis of user access. Piwik uses "cookies", text files that are stored on the computer of the user, and allow an analysis of the use of the site. The information generated by the cookie about the use of this offer is stored on the provider's server in Germany. The IP address is anonymized immediately after processing, and before storage. Users may refuse the use of cookies by selecting the appropriate settings on their browser; However, the provider indicates to the users that in this case, they may not be able to use all the features of this website.

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Use of Facebook social plugins
This website uses social plugins (“plugins”) from the social network facebook.com which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identified by one of the Facebook logos (white “f” on blue tile or a “thumbs-up” sign) or are marked with the note “Facebook Social Plugin”.  The list and the look of the Facebook social plugins can be found here: https://developers.facebook.com/docs/plugins.

If you call up one of our internet website pages which has a plugin of this kind, your browser sets up a direct link to the Facebook servers. Facebook transfers the content of the plugin directly to your browser, which embeds it into the website. This means that we have no influence over the extent of the data which Facebook obtains with the help of this plugin and we therefore inform you according to our information status:

Through integration of the plugin, Facebook obtains the information that you have called up the relevant page on our website. If you are logged on to Facebook, Facebook can allocate the visit to your Facebook account. If you interact with the plugin, for example, by using the "Like" button or by posting a comment, your browser will send this information directly to Facebook, where it will be stored. If you are not a Facebook member, there is still the possibility for Facebook to find out and store your IP address. According to Facebook, they only store anonymised IP addresses from Germany.

For information on the purpose and extent of data capture and the further processing and use of data by Facebook, as well as your rights in this regard and turn-off options for the protection of your personal privacy, please refer to the Facebook data protection information: https://www.facebook.com/about/privacy/.

If you are a Facebook member and do not want Facebook to collect data about you via our website and link this with your data stored on Facebook, you need to log off from Facebook before visiting our website.

It is also possible to block Facebook social plugins and add-ons for your browser, for example, by using the "Facebook Blocker".

Twitter
This offer uses the Twitter widgets. These widgets are provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.  They can be recognized by terms such as "Twitter" or "Follow" in conjunction with a blue stylized bird. By using the Twitter widgets, it is possible to share a contribution or page of this Internet presence on Twitter or to follow the provider on Twitter.

When a user accesses a page of this Internet presence containing such Twitter widgets, his browser establishes a direct link to the servers of Twitter. Twitter transfers the content of the Twitter widget directly to your browser. The provider therefore has no control over the scope of data that Twitter collects by means of this plugin. According to statements by Twitter, only the user’s IP address and the URL of the respective website is transmitted when the Twitter widgets are used. This data is used only for displaying the Twitter widgets.

Further information on the Twitter service and the Twitter widgets is provided in the privacy policy statement of Twitter at twitter.com/privacy/.

Cancellation, changes, corrections and updates

The user is entitled to obtain free information on any stored personal data relating to him/her upon request. In addition, the user has the right to correction, blockage and deletion of such personal data as provided for by law.

Privacy pattern of lawyer Thomas Schwenke - I LAW it

PC CADDIE AG
Bachtelweg 3
6048 Horw/Luzern
Switzerland

Phone +41 41 5110600
Fax +41 41 5110699
email info (at) pccaddie.com

Support in Germany
Phone +49 2642 9854110
Fax +49 2642 9854199
email support (at) pccaddie.com 

Daily support hours
April-October 9 am - 8 pm
November-March 9 am - 6 pm

Remote Support

Contractual partner

PC CADDIE Service GmbH
Marktstrasse 45-47
53424 Remagen
Germany

Phone +49 2642 9854110
Fax +49 2642 9854199
email info (at) pccaddie.com


PC CADDIE://online
GmbH & Co. KG

Stubber Weg 39
23847 Pölitz
Germany

Phone +49 2642 9854120
Fax +49 2642 9854169
email info (at) pccaddie-online.de

PC CADDIE AG
Bachtelweg 3
6048 Horw/Luzern
Switzerland

Phone +41 41 5110600
Fax +41 41 5110699
email info (at) pccaddie.com

Support in Austria
Phone +43 1 355667788
Fax +43 1 355667799
email support (at) pccaddie.at

Daily support hours
April-October 9 am - 8 pm
November-March 9 am - 6 pm

Remote Support

Contractual partner

PC CADDIE GmbH
Rudolf-von-Alt-Platz 1
1030 Vienna
Austria

Phone +43 13 55667788
Fax +43 13 55667799
email info (at) pccaddie.at


PC CADDIE://online
GmbH & Co. KG

Stubber Weg 39
23847 Pölitz
Germany

Phone +49 2642 9854120
Fax +49 2642 9854169
email info (at) pccaddie-online.de

PC CADDIE AG
Bachtelweg 3
6048 Horw/Luzern
Switzerland

Phone +41 41 5110600
Fax +41 41 5110699
email info (at) pccaddie.com

Support in Switzerland
Phone +41 41 5110600
Fax +41 41 5110699
email support (at) pccaddie.com

Daily support hours
April-October 9 am - 8 pm
November-March 9 am - 6 pm

Remote Support

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