We are 42 team players

A demanding workday often looks like this: discuss abstract algorithms for the handicap managements now, then immediately focus on answering to a customer’s call, to help organize his daily restaurant incomes and expenses. The next customer wants to switch his complete golf resort, including hotel and a 27-hole golf course to PC CADDIE "immediately, if possible", while another client wants to finally go "online" – all respectable and important requests!

Extremely fast reactions, empathy for each customer personality, timely responses for complex, individual golfing facilities questions are requirements for our daily business, for over 700 golfing facilities in 15 countries and in 3 languages. In addition, time constraints, technical problems and stress.  The fact that our team managed to remain so motivated and unite for so many years – our team consisting of individuals from different countries, young professionals, convinced family men, or longtime IT professionals – is due to a simple common denominator: „If the customer is satisfied, we are all happy“. Flexible working hours, recognition and personal appreciation compensate everyone’s hard work.

Thus, our joint team heartbeat can be measured, even after 30 years: a minimal churn rate for both customers and employees, with the motto  „Satisfied customer- satisfied team“.