In the dynamic world of the golf industry, professional support and flexible management are becoming increasingly important. Anja Arens, an experienced DGV lecturer in management training and long-standing expert in club administration and club management at PC CADDIE, has been successfully providing specialist advice and operational support for golf clubs for eight years. As the former managing director of PC CADDIE, she knows the needs of golf club secretariats inside out and can therefore provide particularly efficient and effective assistance.
Many clubs today face the challenge of securing qualified resources at short notice. Anja Arens acts here as an external service provider, offering fast and sustainable solutions with advice and customized services. Her activities range from the back office, including bookkeeping, controlling and membership administration, to training new employees. The aim is to clarify processes, make optimum use of resources and strengthen local teams. She attaches particular importance to interpersonal exchange and teamwork, as the focus in golf is increasingly on the people on the course - for the customers.
"The view from the outside," says Arens, "is essential to make inefficient structures visible and to redesign processes. Her support is indispensable, especially during the transition period when a club is establishing a new management team or lacks staff. It frees up space for industry activities and at the same time ensures continuity. Her experience shows that systematic clarification of processes and training of new staff is crucial to ensure long-term stability.
In addition to her work in the golf clubs, Anja Arens is also active in the management training concept and contributes her knowledge as a business mediator to efficiently resolve conflicts within the team. These skills, combined with her many years of experience in PC CADDIE, make her a valuable partner for golf courses looking to effectively develop their organization. In an industry where professionalism and flexibility are becoming increasingly important, Anja Arens is a reliable partner who sets the course for a successful future with passion, expertise and an outside perspective.
