Advanced features of the CRM\DMS module

The relationship with the clients and the management of documents and emails is becoming more and more important. The better you know your customers, the better you can respond to your golfers’ wishes and needs, or use this knowledge in your own advantage.  

The Modul CRM\DMS module is an integral part of your secretariat, in this age of digital communication and paperless offices. We have substantially improved this software module, to better meet the increased requirements, especially with respect to the documents’ storage.

The new CRM version opens the email attachment files as temporary copies, which means that every document that is opened from the CRM is only copied locally. This has the following advantages:
  • The name of the document is used without a CRM identifier, which is especially important if the document needs to be further send as email attachment.
  • A document will be saved only after changes in its content are performed. If the changes were local, the document can be copied again, and the changes will be recorder. 
  • Clubs with intensive use of CRM can now block the ATTACHED folder for direct access.
  • The most recently used files are displayed in a temp list, so you can easily open recently used documents.
  • The documents are deleted from the temp after approximately 8 hours. Private documents are deleted 2 minutes after logging out.
  • If two people are working on the same document and both change it, the system automatically asks which version to keep. It also shows to each user the modifications done by the other one. You can keep only one of the two versions, or both.
  • Different versions of a document can now be saved.
  • You can also open a document the temp list, for editing in. If you hold down the Shift key, you can see the details of the temporary file!
  • You can select multiple documents in the list and send them all as attachments.
We hope you enjoy the enhanced features of the CRM\DMS. If you do not use this PC CADDIE module, but you are interested in getting to know its many advantages, we will be happy to support you with a trial version!

PC CADDIE AG
Bachtelweg 3
6048 Horw/Luzern
Switzerland

Phone +41 41 5110600
Fax +41 41 5110699
email info (at) pccaddie.com

Support in Germany
Phone +49 2642 9854110
Fax +49 2642 9854199
email support (at) pccaddie.com 

Daily support hours
April-October 9 am - 8 pm
November-March 9 am - 6 pm

Remote-Support

Contractual partner

PC CADDIE Service GmbH
Marktstrasse 45-47
53424 Remagen
Germany

Phone +49 2642 9854110
Fax +49 2642 9854199
email info (at) pccaddie.com


PC CADDIE://online
GmbH & Co. KG

Stubber Weg 39
23847 Pölitz
Germany

Phone +49 2642 9854120
Fax +49 2642 9854169
email info (at) pccaddie-online.de

PC CADDIE AG
Bachtelweg 3
6048 Horw/Luzern
Switzerland

Phone +41 41 5110600
Fax +41 41 5110699
email info (at) pccaddie.com

Support in Austria
Phone +43 1 355667788
Fax +43 1 355667799
email support (at) pccaddie.at

Daily support hours
April-October 9 am - 8 pm
November-March 9 am - 6 pm

Remote-Support

Contractual partner

PC CADDIE GmbH
Rudolf-von-Alt-Platz 1
1030 Vienna
Austria

Phone +43 13 55667788
Fax +43 13 55667799
email info (at) pccaddie.at


PC CADDIE://online
GmbH & Co. KG

Stubber Weg 39
23847 Pölitz
Germany

Phone +49 2642 9854120
Fax +49 2642 9854169
email info (at) pccaddie-online.de

PC CADDIE AG
Bachtelweg 3
6048 Horw/Luzern
Switzerland

Phone +41 41 5110600
Fax +41 41 5110699
email info (at) pccaddie.com

Support in Switzerland
Phone +41 41 5110600
Fax +41 41 5110699
email support (at) pccaddie.com

Daily support hours
April-October 9 am - 8 pm
November-March 9 am - 6 pm

Remote-Support


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