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Anydesk Remote Support - safer with PC CADDIE

For computers, networks and software, there is usually more than just one IT service provider. They can often help you by dialing into your computer and server for remote support, after a short phone call.
It is conceivable that perpetrators could gain unobserved access, or even gain administrative rights under certain circumstances, in case of inadequately secured remote maintenance access. Therefore, please always pay attention to whom you grant remote control on your desktop and admission to the "heart" of your IT systems.

You can always recognize our support team, so that you can always be sure that PC CADDIE is helping and that no unauthorized persons are working on your computers:

  1. A fixed sender ID that always ends in "...@pccaddie".
  2. portrait photo of the employee as a profile picture.

If you are not sure who is working on your computer "from outside", you should always ask directly on our support hotline.

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PC CADDIE AG
Bachtelweg 3
6048 Horw/Luzern
Switzerland

Phone +41 41 5110600
Fax +41 41 5110699
email info (at) pccaddie.com

Support in Germany
Phone +49 2642 9854110
Fax +49 2642 9854199
email support (at) pccaddie.com 

Daily support hours
April-October 9 am - 8 pm
November-March 9 am - 6 pm

Remote Support

Contractual partner

PC CADDIE Service GmbH
Marktstrasse 45-47
53424 Remagen
Germany

Phone +49 2642 9854110
Fax +49 2642 9854199
email info (at) pccaddie.com


PC CADDIE://online
GmbH & Co. KG

Stubber Weg 39
23847 Pölitz
Germany

Phone +49 2642 9854120
Fax +49 2642 9854169
email info (at) pccaddie-online.de

PC CADDIE AG
Bachtelweg 3
6048 Horw/Luzern
Switzerland

Phone +41 41 5110600
Fax +41 41 5110699
email info (at) pccaddie.com

Support in Austria
Phone +43 1 355667788
Fax +43 1 355667799
email support (at) pccaddie.at

Daily support hours
April-October 9 am - 8 pm
November-March 9 am - 6 pm

Remote Support

Contractual partner

PC CADDIE GmbH
Rudolf-von-Alt-Platz 1
1030 Vienna
Austria

Phone +43 13 55667788
Fax +43 13 55667799
email info (at) pccaddie.at


PC CADDIE://online
GmbH & Co. KG

Stubber Weg 39
23847 Pölitz
Germany

Phone +49 2642 9854120
Fax +49 2642 9854169
email info (at) pccaddie-online.de

PC CADDIE AG
Bachtelweg 3
6048 Horw/Luzern
Switzerland

Phone +41 41 5110600
Fax +41 41 5110699
email info (at) pccaddie.com

Support in Switzerland
Phone +41 41 5110600
Fax +41 41 5110699
email support (at) pccaddie.com

Daily support hours
April-October 9 am - 8 pm
November-March 9 am - 6 pm

Remote Support

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